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To gauge employees performance, we recommend conducting Performance Management which concentrates on what each employee is expected to achieve (accountabilities and objectives), whether it is being done (regular reviews) and how well it is being done (measurement). Performance Management Programs should be "owned" by the staff, and accessible so that the employee continues to be reviewed and measured even after there has been a change of line manager. We have developed what are known as 360º Performance Management Programs which are primarily based on the person performing a self-assessment, which is overlaid with assessments by the line manager, a peer and a subordinate. From this performance review a Development Plan is prepared for the next three, six or 12 months. |
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